About Us

Who we are

The Care Handbook was founded in 2020 by Noel Williams, a highly experienced leader in domiciliary care, with over 25 years of hands-on expertise managing home care services across England and Wales. Under Noel’s leadership, we have grown into a platform designed specifically for home care providers, by someone who knows the sector inside out.

Our journey started with a simple yet powerful idea: to create a digital tool that simplifies work socialisation, learning and development, engagement and colleague administration processes while empowering teams to deliver high-quality, person-centred care. As a UK company, we are committed to supporting our local care communities in England and Wales and advocating for its continuous improvement.

Noel Williams - National Care Awards

Noel Williams

MD and Founder

What we do

We offer an innovative, easy-to-use digital platform tailored to the unique needs of domiciliary care organisations.

The Care Handbook eliminates inefficiencies like manual paperwork, printing costs, and repetitive updates, while also addressing challenges such as personalising training, managing ID badges, and ensuring staff recognition is inclusive and visible.

From Workforce Onboarding and Continuing Professional Development to Supervision forms, Training compliance, and staff communication, our platform streamlines essential processes, saving you time and resources.

Designed to be practical, effective, and fully aligned with UK care standards, The Care Handbook helps you navigate the ever-changing regulatory landscape with confidence, enabling you to focus on delivering exceptional care.

Why choose us?

Built by Care Professionals

We understand your challenges because we’ve already experienced them.

Affordable Solutions

We prioritise cost-effective options, ensuring our platform is accessible to organisations of all sizes.

Focused on Quality

Our commitment to excellence ensures The Care Handbook remains a reliable and user-friendly resource.

Driven by Innovation

We continually evolve to meet the changing needs of the sector.

Support Every Step of the Way

Our dedicated team is here to provide expert guidance and support, ensuring you get the most out of The Care Handbook.

Made with ❤️ in the UK

We’re not a faceless corporation. We’re a homegrown solution, built with the needs of UK care providers in mind.

Ready to get started?

Speak to our team

You can message us or arrange a demo.

See the platform

You can see the Handbook platform in action.

Explore together

We explore together how the Handbook can work for you.

© 2021 - 2025 The Care Handbook Ltd, All Rights Reserved.

Made with ❤️ in the UK

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